Primrose Lone Tree FAQ
I have an iPad and I’m having trouble downloading images.
Our online gallery does not support downloading to iPads or other mobile devices at this time. You’ll either need to download to your desktop, laptop, or, for an additional $25 you can purchase a CD of your digital order.
I’m having trouble figuring out how the packages work.
Once you select the items in the packages, the package pricing will automatically calculate for you. You may mix and match images in a package. Email email@example.com for a printed pricing guide.
Can I substitute some of the items in the packages? ie can I substitute (2) 5x7s for (1) 8x10?
Due to the volume of orders, we can not make substitions for any items in the packages. Please note these packages were created after looking at the most popular size combinations and by offering them as is, it helps us keep our costs down.
Can I mix and match different poses in the packages?
Yes, you can add as many pose combinations as there are items, if you'd like!
As more questions come in, we’ll update this FAQ, so keep checking back. Please direct your questions to firstname.lastname@example.org. This is the best way to reach us for anything school-related. Thanks!